There was extra work that needed to be done to my car (besides the recall), and they quoted me a crazy high price. I was able to get that extra work done for half the price at another garage. I'm sure Ford mechanics are great and the parts they use are excellent, but if it's out of your price range, shop around first.
Thank you Mike for always being friendly when taking me back and forth to work while you take care of my Fusion. Zander and Taylor are excellent.
Always a great experience! All of the staff are friendly and very helpful. The cars both new and used are of the highest quality. I recommend Shepard Ford for both sales and service.
I've never dealt with the actual dealership side of things; however, they fixed two recalls on my Ford and gave us a loan car, free of charge, for the inconvenience. The staff is friendly and they work pretty quickly.
After shopping over the course of three weeks for a vehicle, from Rochester to Penn Yan. I was able to get an amazing deal at Shepard Ford. I dealt with Shane McElheny and to be honest it was the best car buying experience I've gone through. The service he provided was second to none. Because of his professionalism and attention to detail I will continue to buy my future vehicles through Shepard Ford in Canandaigua New York. Thank You Shane
I am so impressed with the staff at Shepard Ford. Gary, Shane and Bill. They helped me turn a problem into something positive. I walked away with a great used 2014 Fusion Titanium Edition. They understood what I needed and they exceeded my expectations. Bill did a wonderful job of getting me a great interest rate. So in closing of this review I just want to tell you, go to them and they can and will help you out. I felt very comfortable dealing with them and trust them completely. Thank you guys. My hero's.
Like I said though, very friendly. I will choose Ford again for my next vehicle.
Shepard Ford is a US Car Dealer based in Canandaigua, New York. Shepard Ford is located at 20 Eastern Blvd, Canandaigua, NY 14424, USA.
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