I discussed my apprehensions with the nurse at the following appointment and said I was going to look for another Dr. She at least, was very kind and helpful. After going in circles with Sandler during that appt., and his preceding an answer with, "I don't know why you people..." (which "people" am I??)and i think he started to tell me but caught himself) I laughed,and said that he seemed very irresponsible and incompetent and that I would be looking for another Dr.
The staff is very snotty and roude. I love Dr. Landgraff, she is an amazing doctor, I never see her though! I understand she is busy delivering babies but if your my doctor then I don't want to see someone else. The last time I was there was for my child's 5 yr welchild appointment, the nurses didn't even know what shots she needed?!?! They asked me?!?! Umm....I've been going here for 6 yrs!! Shouldn't you have that on file and figured out before we get here?!?! Very scarey. I agree with the other lady too, lots of turn over here...we go to urgent care usually, mostly because there is no way you can call and be seen here right away...we just go here for OBGYN stuff and welchild appointments.
Trying to set up a new primary care physician, and I need a good one due to breast cancer. Office staff was very rude and snotty when I asked how long the two doctors have been there. 1st impressions are key, so I will take my business elsewhere.
This is a small part of my negative experience with this PCP. I would strongly NOT recommend Bryan Sandler to anyone who wants a Primary CARE Physician who possesses,integrity,intellect,kindness,and competence. I am thankful in a way, for this experience, as it was what lead me to a much more positive experience with Primary Care.
This is truly what is wrong with health care. The word CARE should be in your everyday being and it is not. I hate to judge people, but when you use your tone of voice in a way that is short, rushing, snappy, and like I am bothering you, you truly should seek a different profession.
Bryan Sandler is the most irresponsible and incompetent PCP I have encountered. I have been with this practice for many years. The quality of care was very good with the first two Dr.s, but with each successive Dr, that quality has gone down. The turn-over has been very high,which does not help with the continuity of care. After explaining the extreme negative side effects(one of which-I passed out on bathroom floor for 2 hrs)of a med I had been on for a newly( ~1 mo. prior to last dr. leaving)diagnosed,serious condition; Sandler doubled the dose of that med. The pharmacist and another specialist I saw around that time, were confused by that decision and his management of other medications. When I questioned this, among other things, he was very argumentative and condescending.
I like Dr Sandler ,he pays attention to my concern. Some of the front office employees are not interested to solve patients issues and treat this job as if working 9 to 5 in a retail store.This job requires some degree of empathy for patients.
Dr. Landgraf is amoungst the best Dr.'s I have ever seen. The staff is friendly and thourough. I have only had one Dr. prior that came close to the best but finding Dr. Landgraf was like hitting the lottery for me. Thank you all for your efforts and helping your patients the way that you do.
Canandaigua Family Practice is a US Doctor based in Canandaigua, New York. Canandaigua Family Practice is located at 3170 West St #222, Canandaigua, NY 14424, USA.
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