1 star due to staff experience. Waited in line for 15 minutes and I was in the part where I was stuck with a car on either side of me, so I couldn't even leave. Got to the window and my coffees (2 of them) were not ready. I explained I was in a big hurry on my way to work. I was given a look and then still had to wait another minute. No apology for the delay or wait.
Everything is slow! Hire people that work fast get rid of the slow people... night time staff is a lot better most of the time!
I usually visit the Wendy's that is in the same building, but the Tim Horton's is always well stocked with favorite comfort foods and sandwiches and the Frozen Mocha Latte's are scrumptious.
Great coffee. Service issues usually good. Can get over whelmed when busy.
This is the first visit where the staff was actually professional and friendly. They are still gossiping, complaining, and swearing with each other loudly enough to be heard in the dining room, but at least they were nice to me this time. It's also one of the few times they have two people working in the 4-6 pm range. It's still dirty, though not as filthy as usual. And for the first time, they actually have some mac-n-cheese and soup left. Normally, they run out after lunch and don't make any more for the rest of the day. I love Tim Horton's food and coffee but this is consistently the worst store I've ever seen.
Tim Hortons is a US Bakery based in Canandaigua, New York. Tim Hortons is located at 10 Booth St, Canandaigua, NY 14424, USA.
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